1) What happened to your voice & why did it change?
I had sinus surgery which affected my tonality of my voice.
2) Do you do consultations / rituals for hire? Will you do a tarot or astrology reading for me?
No. I no longer have time for individual consulting/reading services. It would take all of my time and put me behind schedule. Many payment processors aren't allowing for it anymore anyway. However, I do perform a generalized blessing for top tier supporters once per month on my patreon and subscribestar pages:
Customer service requests and success story / testimonials get first priority.
All other emails may or may not be responded to depending on the length and subject.
4) Will you do a video on a specific topic that I'm interested in?
Perhaps, but no guarantees. It depends on many factors.
5) Can I perform magick differently than how you've instructed or make substitutions?
Yes, however I cannot attest to how well it will work, if at all, when I've never performed it that way. Experimentation is encouraged though.
6) Lyam Thomas Christopher's book, Kabbalah, Magic and the Great Work of Self Transformation has said not to perform any other magick while working though its curriculum. Does this include your programs?
Yes, but this doesn't mean that you can't watch, listen, & learn from them in the meantime.
7) Help! All of my program purchases have disappeared from my Gumroad app library!
The Gumroad app is a third party app and is therefore not supported by Mind and Magick. However, it is known to have a bug that randomly hides library contents. If this has happened to you then you should check the following.
Log in to Gumroad from another device, PC or even a browser and make sure that your purchases are still there. They should be. They've always been there when checking from outside of the app.
Make sure that your purchases haven't been archived in your Gumroad account which will hide them from view. If they are, unarchive them.
Delete the data cache for the Gumroad app, uninstall the app, then reinstall. This is the only way we've found to be able to reset the app & get it working correctly again. It may take several attempts and even then there is no guarantee. It usually solves the issue but a rare few have never been able to get it working correctly again, in which case you should use a browser or local copy.
Remember that I cannot guarantee Gumroad as a long term storage solution and encourage you to make local back up copies of all of your purchases just in case.
8) I suddenly stopped receiving my subscription course lessons before the course was finished but yet I'm all paid up. What happened?
Double check to make sure that you are in fact paid up and not auto-cancelled for non payment.
If you are paid up and not cancelled, then this is usually caused by unsubscribing from Gumroad emails. Gumroad does not distinguish between your lessons and other emails such as sales mailers. They legally must cease ALL emails once you unsubscribe. This is something that I have warned about in the introductions of all the subscription courses.
Before I can send the missing lessons, I will need your expressed written permission to resubscribe you to receive emails be able to legally do so. Once I have your permission, I will manually send the missing lessons but will only do so once! I use the automated system to save time and having to manually send lessons ends up costing more time than I have to spend. I will do it once, but won't do it constantly.
If I do not receive permission or if emails are unsubscribed from again before the course(s) ends, then I will simply refund the amount for the lessons not received and cancel the subscription(s).
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